I sustainined water damage in my basement. I chose restoration logistics on a whim and was nervous that I could be taken advantage of in an emergency situation like this but from the first phone call I felt at ease. Chris G. explained to me that, based on my description, the water wouldn’t cause any additional damage overnight and could save several hundred dollars by waiting until morning (non-emergency/after hours rates) to schedule a tech to come to my house. Robert C. came exactly when he said he would and began taking care of the problem immediately. I would definitely recommend Restoration Logistics to anyone needing professional help with water damage.